People who steal money in There.com

Y'know, I like a lot of things about IMVU. One of those things is the fact that they work WITH trusted IMVU credits resellers to catch scammers, which makes sense because if they steal from IMVU, they are likely to turn around and steal from members reselling their currency, and if they steal from members, they are likely to use their same credit cards/mommy's credit cards, ex-spouse's credit card or whatever on IMVU directly as well. So everyone works together to prevent fraud, and it usually works pretty well, although there are certainly some people in IMVU trying hard to create that fraud in the first place. I recover probably 70% of all scammed credits.

There.com is better in some ways because it's more of a sense of a close knit community, and scammers are somewhat more rare. I have had a number of occasions where I have had PayPal chargebacks and people have jumped through crazy hoops to fix the credit card problem or whatever it was to make sure everything was alright. One unfortunate young woman found herself in the situation of owing me 2 million ThereBucks and actually spent about two months paying me painstakingly raising the funds and paying me back ThereBuck by ThereBuck. You see someone who belongs to a bunch of clubs, owns a neighborhood, has a bunch of buddies and you think "this person must be alright!" and usually, they are.

This is fortunate because There has a total hands-off policy toward theft. You steal from me, you make a chargeback against me, and There could really give a rat's ass. Oh, they're happy if I want to let them know about someone that I think is trying to sell ME stolen Therebucks...they're happy to come in, take the stolen Therebucks out of my account and say "thanks so much!" But when the table is turned they're like "sorry, it's our policy to sit here with our thumbs up our asses." A policy which seems strange to me simply because it is sooooo different from IMVU's policy, and yet both places have the same roots. How did they turn out so differently?

So, it's usually not much of a problem at There, but lately I've seen a disturbing trend of chargebacks. Like in July, there were $140 worth of chargebacks from Matt_Tobin and Sarah_G. As far as I can tell, Sarah_G isn't even a real person, just an alt avie for Matt_Tobin, and Matt_Tobin doesn't receive WhereMail and uses a dummy address. So who IS this guy who stole $140 from me? Hasn't he been around since 2004? Doesn't he own a neighborhood? Doesn't he have a bunch of buddies and is an active, "respectable" member of the There community? And yet this person joined my club, Jinx_tv_tbux, and then made a series of purchases from me on July 8th at http://jinx.tv and then reversed the transactions only one day later, and EVERY attempt I have made at contact has failed.

Is this what our There community has come to? We can no longer trust even the most involved seeming members?

And...does anyone know how to reach this Matt_Tobin person and why they would do such a thing? (I even heard he did the same thing to tbux.com.)