Showing posts with label dhl. Show all posts
Showing posts with label dhl. Show all posts

Friday, June 29, 2007

Spotting the elusive DHL truck


So, I heard a noise outside my window and it sounded like a truck, and sure enough it was the DHL truck and it was JUST LEAVING MY BUILDING! I ran downstairs, and there was no package, no delivery notice, nothing!

I called the local DHL office (believe me, I have that number stored in my contacts list now!) and tried to sound calm as I explained that the driver had been here and *I* had been here and there was no package and no delivery attempt. They said they would message the driver and send him back.

About 20 minutes later, I heard a knock on my door and someone yelling "DHL!" Finally, my computer!!!

The DHL guy at the door says "sorry we missed each other yesterday". (Cha, right...I was here!) and I ask him "and what about Wednesday?" You know what he tells me? He basically admits that he didn't even TRY to deliver the package on Wednesday. I told him I was waiting for him all day and didn't even take a shower so he says I'm making him feel guilty and I'm like "YOU SHOULD!!!" Then he sees my cat Rodney and starts asking me how old he is and giving me advice on having his teeth cleaned. In fact, he went on and on about how important it is, how the vet charges too much and how he used to be a dental hygienist. Okay, like I care. Hello buddy, I don't care if it cost $500 for you to have your 16 yr old cat's teeth cleaned and they wanted to charge you extra for excessive tartar buildup...I've spent over $15,000 on my cat in the last year, so I'm not impressed. I think he just wanted to keep talking until I hopefully forgot that I waited around all day for him on the day he just pretended I wasn't home instead of trying to deliver to me. Sorry buddy, I am NOT going to forget about that!!! It would have been better if he'd just gone away immediately.

(I just had this nightmare flash of him being my dental hygienist and being stuck in a chair for what would feel like an eternity while he scraped plaque off my teeth and yakked on and on about the most inane things. Noooooo!)

Oh...oh...and he asked me what was in the package, too! So unprofessional. I should have told him it was a bunch of pre-owned sex toys or maybe some adult diapers or...or...I dunno, something that would make him think twice about asking such nosy questions in the future.

So, now I have my computer, and with any luck I will find that copy of Windows XP was delivered today as well. It would have been SOOO great to have had it on Wednesday instead, though! I could have been setting it up Wednesday, finished it up Thursday and maybe even started doing some work Thursday. Now I'm way behind and I have plans in a few hours that DON'T include futzing around with a computer and a dual boot system. Gah.

Note: this was not my "regular" DHL guy, whom I actually like although maybe he sucks a little bit for letting someone else work his route most of this week.

Thursday, June 28, 2007

Things that suck

Who sucks is obviously tainted by who is most popular. But...it does seem to demonstrate that the more popular and high profile you are, the higher the number of people who will think you suck.

This morning, let me tell you who sucks...

1. PayPal sucks.
When selling ThereBucks, I am rather partial to larger transactions. If someone overseas buys $10 of ThereBucks from me, I end up paying 6.2% in transaction fees to PayPal, which leaves me with almost no profit from buying the ThereBucks from another developer. That's why now that I sell on my own, I don't allow purchases of less than $20. I actually have a lot of customers that will buy $100 or $200 worth of ThereBucks at a time if I have that much in stock, and that's great EXCEPT that sometimes on foreign orders (and I can't really figure out which ones this is) PayPal ends up charging me something that works out to be like, 5% in fees even on a $200 order. That so sucks, especially when you realize that PayPal charges the same whether you are receiving money directly from someone else's PayPal account (which costs PayPal nothing) or from a credit card (in which case PayPal pays a small fee to the credit card company and faces risk of chargebacks and such.) They already make up their own exchange rates when going cross-border, why do they have to stick more outrageous fees in there? They don't really explain the fees, either. I was trying to research this, and it looks like maybe PayPal charges the highest rate when someone is buying from you from another country, paying you in the U.S. and doing it with U.S. funds instead of their local currency. WTF? That doesn't make any sense to me.

2. Some guy in Palo Alto sucks.
When I ordered my new computer, I chose to have them install Windows Vista so I could play with the shiny new interface. While waiting for the computer to arrive I became worried because I've heard of problems getting certain programs to work with Vista. So, I decided I should create a dual boot system and I bought a new copy of Windows XP from some guy on eBay. I chose this guy to buy from partly because he's in Palo Alto so if he ships something out it only has to go about six miles and I should receive it the next day. Well, the dude waited three days to ship it! I might as well have ordered it from someplace on the east coast!
Some guy in Palo Alto vs. Windows Vista

3. DHL sucks.
I have had some problems with DHL in the past, like the time when the delivery driver said my address didn't exist (um, buddy...I think UPS, USPS and FedEx would all disagree with you there...) so I'm always a bit leery when getting a delivery via DHL as opposed to another service, but the regular DHL delivery guy knows me now and I hadn't had any problems for a while. But THIS week...argh! Monday they didn't deliver a package because my address was incomplete (they shouldn't have accepted the package with an address like that, IMO) but at least I got it Tuesday. Then Wednesday my new computer was scheduled to be delivered so I waited ALL DAY for them to deliver without even taking a shower or running any errands because I didn't want to miss them and they ended up not delivering it because they said I wasn't home! So, Thursday the same thing happened again. The thing is, not only have I been sitting around waiting for them ALL DANGED DAY, but the front door buzzer is hooked up to my cell phone, so I could be anywhere I get cell phone service and if they ring my front door I would at least know about it...and they haven't! So why do they keep saying I'm not home?

Wednesday I didn't even get a delivery notice on the door, then Thursday the mail was delivered very late and when I checked my mailbox I found the DHL delivery attempt notice IN MY LOCKED MAILBOX! So my theory is that the postal carrier and the DHL deliver guy decided "screw making deliveries, let's go to the bar and have some brewskies!". Then after tying a few on, the postal carrier remembered his creed:

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds

And the postal carrier, feeling guilty and tipsy, went off to finish delivering his mail, albeit a little late, but the DHL guy, not wanting to drink and drive, asked the postal carrier if he could just distribute some attempted delivery notices for him while he was out there. The DHL guy probably intended that the postal carrier put them on the doors, but being a bit tipsy as well, the mail carrier just put them in the boxes out of habit.

That's how *I* think it went down anyway. Now today I am supposed to get my delivery between 2 and 3 pm, and I'm waiting around before then as well just in case, although my backup plan is that my bf take me to the DHL offices to pick up the package directly (a bit tricky, because there is only a 30 minute window in which to do this). Next time I order something IMPORTANT like this online, I am damn well going to make sure the person I'm ordering from does NOT use DHL!!!!!

Wednesday, June 27, 2007

Where art thou, DHL?

I'm sitting here waiting for the DHL guy to show up...I don't dare take a shower or run errands or do a load of laundry because any of those activities might mean that I would miss my package delivery.

Last week I ordered a new computer and monitor. My main computer is pretty much useless since it simply turns off it regular intervals. Microsoft alternates between telling me this is a hardware, a software, and a driver problem...I've given up and it's probably about time for a new computer anyway. I've been anxiously awaiting it so I can get some "real" work done for a change.

Monday the new monitor was supposed to arrive, but since my address was incomplete on the shipping label (basically my first name, the name of my street without the street address and my city/state/zip) it wasn't delivered until yesterday. Not much use without the computer. Now today the computer is supposed to arrive - a day earlier than predicted - and I've been waiting ALL DAY for the DHL guy to show up.

I just had to post here and complain about it. The DHL guy goes to my gym and recognizes me if I'm walking down the street - he knows my address/apt # by heart, I'm pretty sure his entire route is in Redwood City, and I'd be willing to bet he's driven within two blocks of my building at least three times today, but for whatever reason he hasn't showed up at my place yet. ARGH! I have to leave at 5:30 and it would have been really nice to do laundry before then and really, not showering before then isn't an option. Tomorrow I'm gone for several hours in the middle of the day for China's chemo appt....I really, really need to get the package today and I know this one is signature required.

Maybe I could go walk up and down the streets of Redwood City and try to flag him down...whatever...at this point I'm not even going to be able to take the thing out of the box today and start setting it up. :(